Terms & Conditions

Last updated: July 2026

These Terms & Conditions ("Terms") govern your access to and use of the website at osirislabs.ai and any related web pages operated by Osiris Labs Ltd ("Osiris Labs", "we", "us", or "our") (the "Website"). By accessing or using the Website, you agree to these Terms. If you do not agree, please do not use the Website.

1. About us

The Website is operated by Osiris Labs Ltd, a company registered in England and Wales (company number 16380456), with its registered office at 86–90 Paul Street, London, England, EC2A 4NE. You can contact us at contact@osirislabs.ai.

2. Use of the Osiris service

These Terms cover use of the Website only. Access to and use of the Osiris platform and related products is governed by a separate written agreement between Osiris Labs and the customer organisation (including any order form, subscription agreement, and Data Processing Agreement). In the event of any conflict between these Terms and that agreement in relation to the Osiris service, that agreement prevails.

3. Permitted use

You may use the Website for lawful purposes and for obtaining information about Osiris. You agree not to:

• use the Website in any way that breaches any applicable law or regulation;
• attempt to gain unauthorised access to the Website, its servers, or any connected systems or networks;
• introduce malware, or any other material that is malicious or technologically harmful;
• probe, scan, or test the vulnerability of the Website except under a programme we expressly authorise in writing;
• scrape, harvest, or collect data from the Website by automated means without our consent;
• misuse the Website in any way that could damage, disable, overburden, or impair it, or interfere with any other party's use of it.

4. Intellectual property

All content on the Website — including text, graphics, logos, the "Osiris" and "Osiris Labs" names and marks, images, software, and design — is owned by or licensed to Osiris Labs Ltd and is protected by intellectual property laws. You may view and download content for your own internal, non-commercial reference use only. You may not copy, reproduce, republish, distribute, or create derivative works from any part of the Website without our prior written permission, except as permitted by law.

5. No professional advice

Content on the Website is provided for general information only. It does not constitute security, legal, or professional advice, and should not be relied upon as such. While we take care to keep the Website accurate and up to date, we make no representations or warranties that the content is complete, current, or error-free.

6. Availability

We aim to keep the Website available but do not guarantee that it will be uninterrupted, secure, or error-free. We may suspend, withdraw, or restrict all or part of the Website for business or operational reasons at any time.

7. Third-party links

The Website may contain links to third-party websites and resources. These links are provided for convenience only. We have no control over, and accept no responsibility for, the content, products, or services of any third-party site.

8. Limitation of liability

Nothing in these Terms excludes or limits our liability where it would be unlawful to do so, including liability for death or personal injury caused by our negligence, or for fraud or fraudulent misrepresentation.

Subject to the above, we will not be liable to you for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, arising under or in connection with your use of, or inability to use, the Website, including any indirect or consequential loss, loss of profits, loss of business, or loss of data. This does not affect any rights or remedies you may have under a separate agreement for the Osiris service.

9. Privacy

Your use of the Website is also governed by our Privacy Policy and Cookie Policy, which explain how we collect and use personal data and cookies.

10. Changes to these Terms

We may revise these Terms at any time by updating this page. The version in force is the one published here at the time you use the Website. Please check this page periodically.

11. Governing law and jurisdiction

These Terms, their subject matter, and their formation are governed by the laws of England and Wales. The courts of England and Wales will have exclusive jurisdiction over any dispute or claim arising out of or in connection with these Terms or the Website.

12. Contact us

Questions about these Terms can be sent to:

Osiris Labs Ltd 86–90 Paul Street, London, England, EC2A 4NE contact@osirislabs.ai